Advice for ATM Owners

Mobile phones will likely continue to play an increasing role in the cash withdrawal process.
How will cell phones enhance the ATM machine experience?

February 22, 2012

Should this shift come to fruition, significant alterations to ATMs and to consumer attitudes will likely lag years behind.


Some ATM owners turn to outsourcing to whittle responsibilities
February 21, 2012

Owners can outsource services related to repairs, cash delivery, security and surveillance, and many other responsibilities.


Couple steals ATM card from elderly, blind woman
February 16, 2012

Escarsega tried to use her debit card at an outdoor ATM about one half hour later.


ATM Compliance

Most ATM customers are aware they will be charged a surcharge when withdrawing cash.
ATM machine owners lash out against lawsuits resulting from improper signage

February 15, 2012

When Regulation E was enacted in 1991, consumers were unfamiliar with surcharges and needed to be informed of them through signage.


Some ATM owners going beyond minimal ADA requirements
February 2, 2012

Independent ATM owners are unlikely to offer deposit services on their devices, so they may need to find other means to keep customers engaged with their products.


Independent ATM machine operators face unique ADA challenges
January 30, 2012

Business owners may need an ally as they look to meet challenges related to the ADA during the next month.


Benefits of Owning an ATM

Some judges in New York do not allow defendants alternate forms of bail payment.
Some New York judges insist on cash-only bail

February 10, 2012

Several attorneys in New York are upset with judges who insist that defendants post bail in cash form, instead of affording them alternative types of payment.


Total consumer debt tops nears $2.5 trillion in fourth quarter
February 9, 2012

The Federal Reserve reported this week that total consumer debt increased at an annual rate of 7.5 percent in the fourth quarter of 2011.


As credit card APRs soar, consumers turn to cash
January 12, 2012

ATM owners need to be prepared to provide consumers with more locations where they can withdraw cash.